We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 24 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.
Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.
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Returns Policy
"Thank you very much for getting my order here on time! Everything was packed so well, all wrapped up. It makes a change from some other food parcels I've received. I am very happy with everything and will pass the word around to family and friends."
Joanne, Chermside QLD
"I have ordered from you a few times and I just want to say that your customer service and super fast postage is second to none. I love that your online stock is up to date and I love that you courier it out so quickly. Thank you so much!"
Therese, Ballina NSW
"Just wanted to say how impressed I was at your great service. You got our order here quicker than if I had ordered something in New Zealand. Thanks for your super quick delivery - I will definitely be ordering from you again! Very impressed. "
Elizabeth, Auckland, New Zealand
" Hello, I just wanted to let you know that I received my black beans yesterday, and I'm very impressed with the end-to-end customer service you provide via your website. The product was exactly as described and it was delivered within 48 hours. I'll be using you again. "
Peter, North Parramatta NSW
"Thanks for getting my last order to me so promptly. Very happy!"
Emma, Bunbury WA
"Hi Aussie Health team, Thank you, the package arrived today. That was quicker than you quoted and faster than I expected. Much appreciated. Now to try these products. "
Bronwyn, Warrnambool
"I have received my order today. I just want to thank your company for such prompt attention and delivery of my order."
Ana, Thornbury VIC
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