We will happily accept the return of any product which is damaged, or does not match the description of what you ordered. Aussie Health Products must be contacted via email within 24 hours of receiving your goods and provided with photo evidence for verification. You will be issued a return address of where to send your goods, and they must be received back within (14) fourteen days of the purchase date, in the condition they originally arrived in, to be eligible for either a replacement or a full refund of the purchase price.
Goods returned to us because of change of mind must be unused and in perfect re-saleable condition (including product packaging, instructions etc.) otherwise we will not be able to refund you. Items must be returned within (14) days of the purchase date. If you instigate a return due to change of mind, you will be responsible for all associated costs due to returning the item. Sale goods are non-returnable unless faulty.
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Returns Policy
"Hi there, just wanted to say that I loved the St Dalfours little serving tray that you sent last time (I can see there is a gift item on my order again today - thank you). I love your web site, it is easy to navigate and responds very quickly, and the ordering process is very streamlined. You have things I just can't order online or go into a store within my local shops and buy easily."
Rebecca, Port Kembla NSW
"Hi Aussie Health Products, my products arrived today - thank you very much! Excellent service! "
Megan, Biloela QLD
"My slim pasta arrived this morning. Thank you for your excellent service."
Antonia, Oatley NSW
"I just wanted to say thanks for the efficiency of this order. I also appreciated that I received a text msg to say my parcel was on the door step. Further I really, really appreciate the fact that a small ice pack was enclosed to keep the items cool. Till our next order… "
Helen, Merrimac Qld
"Have just received my first order today. Really pleased. Thanks so much. The products were packed well and delivery was very quick. Thanks again, looking forward to shopping with you again. "
Lesley, Ferntree Gully VIC
"I received my order today and was very impressed with the rapid speed of delivery of my goods. I was really pleased with the service and the products and will be placing future orders. Thank you."
Cheryl Yeppon QLD
"I would like to say a very big thank you for your excellent customer service. I have ordered twice from your company and I am always impressed how efficient and prompt you package and deliver my orders. Thank you very much, I'm loving my purchases. Keep up the good work and my regards to your team. "
Marianne B, Schofields NSW
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